For a construction project, https://www.pissedconsumer.com/company/henry/customer-service.html points to the kind of support context I would want when materials, tools, or home-improvement orders start affecting the schedule. A car wash build update looks exciting from the outside, but one missing item can slow down several people at once. I have seen small job sites lose half a day over a supply question that should have been answered faster. Customer service matters most when the project is already moving and nobody wants to stop for paperwork.
For a construction project, https://www.pissedconsumer.com/company/henry/customer-service.html points to the kind of support context I would want when materials, tools, or home-improvement orders start affecting the schedule. A car wash build update looks exciting from the outside, but one missing item can slow down several people at once. I have seen small job sites lose half a day over a supply question that should have been answered faster. Customer service matters most when the project is already moving and nobody wants to stop for paperwork.