In our final installment of this car wash reputation management series, we’re going to take a closer look at how to deal with responding to negative online reviews. My car didn’t get clean enough. The washes are too expensive. The vacuums turn off too fast. My paint jo...

In our third installment of this car wash reputation management series, we’re going to take a closer look at how to deal with a difficult customer who comes to complain in person. Since most people take to the Internet to complain anonymously, you know that you are dea...

In our second installment of this car wash reputation management series, we’re going to take a closer look at how to deal with negative comments online and social media. If your car wash is not using social media as part of your marketing, then you are already falling...

The best way to manage the reputation of your car wash is in advance. Rather than waiting for problems to occur, brand awareness and perception should be a part of your overall marketing strategy. In today’s car wash reputation management blog, we are going to look at...

Customers often come to a car wash the first time for the price. But they come back because they had a great experience. How can your express exterior car wash capitalize on these consumer tendencies? Here are a few tips for drawing in customers and then creating the k...

The location and quality of the land that you choose to put your express exterior wash on will have an immediate impact on the return you get on your investment. We’re going to take a look at the four main considerations when choosing the land to buy for your car wash...

You’ve found the perfect site for your express exterior car wash. You have good visibility for your signage. There are plenty of cars that pass by

In some cities, the minimum wage has recently hit $15 per hour. Since wages are often one of the biggest expenses for a car ash owner, is the increasing minimum wage threatening to make this industry significantly less profitable? Not for those who are investing in the...

The car wash industry is an extremely lucrative one to invest in right now, but that doesn’t mean it’s foolproof. Here are the two most common mistakes that new car wash owners make, so you can avoid them and be profitable from day one.

The car wash industry is really hot right now among investors, and with good reason. You stand to make a ton of revenue with very little overhead and oversite. A car wash is mostly about the initial investment, followed up by a little maintenance. However, you want to...